Reference

What You Agree To When You Use gopicks

These Terms & Conditions form the agreement between you and gopicks the moment you create an account or place a wager on our platform.

State-eligible access onlyCovers PayPal, Venmo & Play+ useAccount and wagering rulesDispute and contact processSubject to change with notice
gopicks What You Agree To When You Use gopicks
TERMS CONTACT

Reach Us About These Terms

If any clause in these Terms is unclear, or you need to submit a formal dispute under this agreement, our support team is the right starting point. We handle Terms-related questions through three channels — live chat is the fastest path for account-specific questions, while email works better for written records of disputes or policy objections.

Team online

Live Chat

Open the chat icon inside your account dashboard to reach an agent directly. For Terms questions, have your account email ready so we can pull your record quickly.

Email Support

Send a written Terms inquiry or formal objection to our support address found in your account settings. Email creates a timestamped record we both can reference.

Account Help Center

The Help Center inside your account contains the current published version of these Terms, the effective date, and a change log of recent updates for your review.

HOW WE OPERATE

How gopicks Handles Your Agreement and Data

These Terms exist to keep the relationship between you and gopicks transparent. We collect account data — name, contact details, payment method identifiers — only to operate your account, process PayPal or Venmo transactions, verify your identity under state requirements, and investigate disputes. We do not sell your personal information to third parties for marketing. Data retention follows state regulatory requirements; we keep records for as long as required and no longer. You can request a copy of the data we hold or ask us to correct inaccurate information by contacting support through your account.

Data Use

Account data is used solely to operate your wallet, process payments via PayPal, Venmo or Play+, and satisfy identity verification requirements under applicable state rules.

Account Security

Your account credentials are your responsibility. We use encrypted sessions to protect login activity, and you should never share your password or one-time passcode with anyone.

Data Retention

We retain your account records for the period required by the state regulations that apply to your account. After that window, records are deleted or anonymized per our internal policy.

Requesting Changes

To correct account data or submit a data access request, contact us through live chat or email. We aim to respond within the timeframe required by your state's applicable law.

Common Questions About These Terms

These are the questions we hear most often about how our Terms work in practice — from what triggers an account suspension to how payment disputes are resolved under this agreement.

Yes. Any deposit or withdrawal you make through PayPal, Venmo, or Play+ while using your gopicks account is covered by these Terms, alongside the individual terms of those payment providers.

We post the revised Terms with a new effective date and notify you by email. Continued use of your account after that date constitutes acceptance of the updated agreement.

No. These Terms require that you access the platform only where state law permits online casino or sportsbook activity. It is your responsibility to confirm eligibility under your local law.

Submit your dispute in writing through the email channel listed in your account settings. Include your account email, transaction date, and a clear description of the issue so we can open a review.

We retain identity, payment, and transaction records for the period required by applicable state regulations. After that window closes, records are deleted or anonymized per our policy.

Yes. Accounts may be suspended for suspected fraud, Terms violations, identity verification failures, or access from an ineligible state. We will notify you by email and outline any steps to appeal.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.