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How gopicks Handles Your Personal Data

Your account details, payment activity through PayPal, Venmo, or Play+, and your site usage are collected only for specific, stated purposes.

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gopicks How gopicks Handles Your Personal Data
REACH OUR TEAM

How to Contact Us About Your Data

Privacy questions and data requests reach us through two channels: live chat inside your account dashboard, or email via the contact address listed at the bottom of this page. For payment-specific data questions — such as transaction records tied to your PayPal, Venmo, or Play+ wallet — include your account email and the approximate transaction date so we can locate the record quickly. We aim to acknowledge requests promptly and complete them within the timeframe your state's law requires.

Team online

Email Support

Send privacy questions or data requests to our support team. We respond to data access, correction, and deletion inquiries within the timeframe required by applicable state law.

Live Chat

Start a live chat session from inside your account dashboard. Our team handles account-level privacy questions and can route your request directly to the data team.

Account Settings

Review and manage communication preferences and connected payment methods — PayPal, Venmo, or Play+ — directly inside your account settings, without needing to reach out to support.

HOW WE PROTECT IT

Data Security and Your Account Rights

We apply several layers of protection to the data we hold. Data in transit is encrypted via SSL; data at rest is stored on access-controlled infrastructure. Identity verification documents submitted during account opening are held only as long as required and never shared with marketing partners. Cookie settings can be adjusted in your browser — functional cookies keep your lobby session active, while analytics cookies can be disabled without affecting your account. Contact our support team to initiate any formal data request.

Encryption in Transit

All data transmitted between your device and our platform uses SSL encryption. Payment credentials processed through PayPal, Venmo, or Play+ never pass through our servers directly.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to retain your lobby preferences. You can manage cookie settings through your browser at any time.

Account Security

Your account is protected by password authentication and identity verification steps triggered by unusual login activity. Verification documents are retained only as long as regulations require.

Data Requests

Submit a written request to access, correct, or delete your personal data. We process requests in line with applicable state privacy law and respond within the legally required window.

Privacy Policy Questions Answered

The questions below cover what we collect, how long we keep it, who we share it with, and how you exercise your data rights. Every answer reflects how gopicks handles data for accounts operating in eligible states — access depends on local law and availability in your state. If your question is not covered here, open a live chat session from your account dashboard or reach us by email and we will respond with the specific details your request needs.

We collect your name, email address, date of birth, and payment method details tied to your PayPal, Venmo, or Play+ account to verify your identity and process transactions.

We share data only with processors operating on our behalf — payment networks and identity verification services. They are contractually barred from using your data for any other purpose.

Contact our support team via live chat or email from inside your account. We compile your data record and deliver it in line with the timeline your state's privacy law requires.

Yes. Submit a deletion request through live chat or email. We remove data we are permitted to erase under applicable law; some records are retained for financial compliance and fraud prevention.

Payment records — including PayPal, Venmo, and Play+ transaction histories — are retained for the period required by financial regulations in your state, typically several years after each transaction.

Mobile sessions use the same SSL encryption as desktop. We do not store login tokens beyond your active session, so closing the app ends the authenticated connection to your account.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.